IT Help Desk News 
Hi, Rhonda. We do indeed have SSO working to VidGrid. We just tested it and it is working fine, and people have been logging in throughout the day. If I had to guess, the students are actually filling out the EMAIL/PASSWORD fields on the main screen (the one you show below) rather than clicking on …
It stands for Single Sign On. SSO allows you to use your TCC email address and password across a variety of software products so that you do not have to create a new password for each one. When you change your TCC password, it is changed for every software product that uses SSO, such as …
Colleagues: To support our transition to implementing new tools for teaching online and working remotely we need to make some changes to two software products: Zoom and Skype for Business. Zoom Now that we have enabled Single Sign On (SSO) as a part of our campus license for Zoom, beginning this Saturday, April 18 we will …
Update: EagleNet and Integrow will be unavailable tonight 4/14/2020 from 6:00pm thru 6:00am 4/15/2020 to correct a hardware issue. Batch will continue to be unavailable today. Once the issue has been corrected, normal batch job processing will occur. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your …
We are currently experiencing intermittent issues with Eaglenet/Integrow. Also, there are no batch jobs currently running. Once the issues have been resolved, we will notify the campus. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth date or related personal information via email. If you receive …
Colleagues: As I mentioned earlier in the week Zoom is spending all of their development efforts at improving the security of their software. Last night they made additional security changes to Zoom. I will cover some of the major changes below as they were sent to me by our Zoom Client Success Manager: Security Toolbar …
Colleagues: As you have no doubt read in the popular press, Zoom has not only become a target for people who want to disrupt meetings ("zoom bombing") it is also receiving a lot of attention for its security options and practices. Yesterday Zoom enabled additional security controls for all K-12 Zoom accounts as well as …
Reminder: Description: The IT Department will be performing maintenance to TCC systems. The tasks associated with this maintenance will require certain systems to be taken offline. Users Affected: Faculty, Staff & Students Schedule: 6:00PM Friday, April 3 – 6:00AM Monday, April 6, 2020 TCC Systems This will impact your …
Colleagues: Despite the difficult time we find ourselves in, it has been wonderful to see the ways in which the TCC community has come together to continue to provide academic and administrative services to our students and each other. The pace with which IT has been rolling out new technology, and that you have been …
The issue with Avaya IX Workplace has been resolved and is fully operational. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.*** TW …