IT Help Desk News The new Zoom 5.0 client was released on April 27th. If you have not had a chance to upgrade to Zoom 5.0, we encourage you to do so before May 30, 2020. After May 30, 2020, all users running an older version will be required to upgrade before joining meetings. Zoom 5.0 introduces new …
If you would like to forward your phone to the holiday message before leaving, please see the Knowledge Base article How to Use Call Forwarding: https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805 In the future, if you wish to forward your phones to the holiday message, you will follow this same process. Please make sure you bookmark this article to …
The TCC Firewall issue has been resolved and all services are now fully operational. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.*** …
We are currently experiencing an issue with the TCC Firewall that is causing multiple services to be unavailable. They are: Integrity, Student Admissions Application, New Student Orientation Sessions, VPN, incoming and outgoing phone calls to the Help Desk and Enrollment Call Center and Avaya Workplace. Once the issue has been resolved, we will notify the …
The new Zoom 5.0 client was released on April 27th. If you have not had a chance to upgrade to Zoom 5.0, we encourage you to do so before May 30, 2020. After May 30, 2020, all users running an older version will be required to upgrade before joining meetings. Zoom 5.0 introduces new …
Description: The IT Department will be performing maintenance to TCC systems. The tasks associated with this maintenance will require the systems to be taken offline. Users Affected: Faculty, Staff & Students Schedule: 6:00PM Friday, May 8 – 6:00AM Monday, May 11, 2020 Services: Eaglenet and Integrow will be down. All other systems will be …
I am pleased to announce the general availability of Microsoft Teams for the College. Microsoft Teams is a collaboration tool that combines conversations, chat, file sharing, collaboration, voice calls and video conferencing all in one application. It is a fantastic tool for working collaboratively within a department, division or ad hoc workgroup. And it is …
Colleagues: To give you more control over the security of your Zoom meetings you now have the ability to limit access to specific meetings to only members of the TCC community. If you enable this feature for a meeting then only people who have logged in to Zoom using their TCC email address and password …
The issues with Eaglenet and Integrow have been resolved and are now fully operational. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.*** …
OK…so my reply is not 100% accurate. SSO works for faculty/staff, but not for students. It is my understanding that faculty log in to create/edit videos but that students access those videos in Canvas meaning they do not log in to VidGrid. But I am not certain as Information Technology (IT) does not support VidGrid. …