RESOLVED: Microsoft Outage

The issue with Microsoft has been resolved and all TCC systems are accessible and fully operational. Thank you, TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.***   …

Microsoft Outage

Microsoft is investigating an issue affecting access to multiple Microsoft 365 services.  They are working to identify the full impact.  This may prevent users from being able to sign-in to TCC systems.  We are monitoring the situation and will provide more information shortly. Thank you, TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never …

Upcoming changes to passwords/passphrases and multi-factor authentication

On October 6, 2020, we will be implementing security enhancements for accessing TCC systems. First, you will be prompted to change your password when you sign-in to a TCC system, e.g. Canvas, Office 365, etc.  Passwords must be 10 or more characters.  We suggest that you use a passphrase, such as a combination of two …

Upcoming changes to passwords/passphrases and multi-factor authentication

Colleagues: I am writing to let you know about a few upcoming changes to passwords and multi-factor authentication (MFA) that will not only make our systems and data more secure, but will also make it easier for you to log in to TCC systems. As you know, TCC has required the use of “complex” passwords …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Resolved: Problems with Zoom web site

The issue causing some users to be unable to start and join Zoom Meetings and Webinars or manage aspects of their account on the Zoom website has been resolved and all systems are fully operational.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or …

Zoom **appears** to be working again

It appears that Zoom **may** have fixed the problems they were experiencing.  We normally wait for an official confirmation from the vendor  before emailing you but given the academic importance of Zoom I wanted to let you know that things seem to be working again. We will send a more formal “all clear” notice when …

Problems with Zoom web site…apps appear to still be working

Colleagues: It appears that Zoom is experiencing problems with their web site. However, it also appears that you should be able to start and join meetings using the Zoom desktop or mobile apps. So please use the apps this morning to start and join meetings and not the web site. As a backup, you also …

Update: Zoom Meeting Requirement

Zoom has extended the date requiring Passcodes or having a Waiting Room enabled for all meetings from July 19th to September 27th.   We encourage you to go ahead and create passcodes for all Zoom meetings prior to this date.  For meetings that do not have either a Passcode or Waiting Room enabled by September …