Recent email phishing test

Colleagues: We’ve had a number of questions about the last email phishing test which referred to COVID-19 vaccinations. The company that we use to conduct these tests creates messages that mimic real-world phishing that is currently happening, and in recent months there has been a noticeable trend in hackers using vaccine-related phishing. We understand these …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Resolved: Telephone Issue

The ATT issue that was causing the outbound dial issue has been resolved and all systems are fully operational.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it …

Telephone Issue

Some users may experience an outbound dial issue as a result of an ATT issue. This is not an issue with the TCC telephone system.  Once the issue has been resolved, we will notify the campus.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Update: Voice Quality Issues for Off-campus Calls (static)

The voice quality issue has been identified within the AT&T network and remediation is underway. We will update the campus when the issue has been fully resolved.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive …

Voice Quality Issues for Off-campus Calls (static)

We are investigating an issue that is causing static on calls made to external numbers. We have opened a ticket with our third party vendor and will provide more information shortly.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via …

A change to MFA while on campus

A few weeks ago we required employees to use a new set of requirements for passwords and added the use of MFA, or multi-factor authentication (using an Authenticator app or a code sent by text in addition to your password) to most software applications in order to increase the security of those systems. One of …