Update: Missed Call Email Issue

We are now experiencing issues receiving email for new voicemail, however missed call email are still working as intended.  Our vendor is continuing to work to resolve the issue and we will notify the campus when resolved.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu    ***Information Technology will never request your password, birth date …

Missed Call Email Issue

Our voice vendor performed upgrades to the TCC voicemail servers last night. Some users have received duplicate email of missed calls from prior months or even years. These email are pretty easily identified as they are timestamped properly with the time the call was originally missed. Our vendor is working to resolve the issue and …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Resolved: Issue Routing Calls to Area Code 229

The issue routing calls to the 229 area code has been resolved.  You may now make calls to that area without any issues.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this …

Update: Issue Routing Calls to Area Code 229

Update:  AT&T is still working on the issue and we will continue to update or notify the campus once the issue has been resolved.   We are currently experiencing an issue with routing calls to area code 229.  It has been reported that the issue is with AT&T.  This only affects hard wired phones, so …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …

Reminder: TCC Systems Maintenance: Thursday, May 27 – Friday, May 28, 2021

Reminder:   Description:  The IT Department will be performing systems maintenance on May 27, 2021.  The tasks associated with this maintenance will require some systems to be taken offline.    Users Affected:  Faculty, Staff & Students   Schedule: 10:00 PM Thursday, May 27 – 2:00 AM Friday, May, 28, 2021   Services:  Internet services will be disrupted on-campus impacting access to all …

Issue Routing Calls to Area Code 229

We are currently experiencing an issue with routing calls to area code 229.  It has been reported that the issue is with AT&T.  This only affects hard wired phones, so you may still use your mobile phone if you need to make a call to that area code.  Once the issue has been resolved, we …

TCC Systems Maintenance: Thursday, May 27 – Friday, May 28, 2021

Description:  The IT Department will be performing systems maintenance on May 27, 2021.  The tasks associated with this maintenance will require some systems to be taken offline.    Users Affected:  Faculty, Staff & Students   Schedule: 10:00 PM Thursday, May 27 – 2:00 AM Friday, May, 28, 2021   Services:  Internet services will be disrupted on-campus impacting access to all systems including …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:   https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back …