Resolved: Outlook Desktop Client Not Available

The issue with accessing the Outlook desktop client has been identified and all known issues have been resolved.  However, these have to be resolved on an individual basis, so if you are still experiencing an issue, please submit a help ticket so that we may get this resolved for you.     If you have any …

Outlook Desktop Client Not Available

We are currently experiencing an issue with some users accessing email via the Outlook desktop application.   However, you may still access your email via the web at www.tcc.fl.edu/mail or www.outlook.com/tcc.fl.edu.  We are working to resolve the issue as quickly as possible and will notify the campus once the issue has been resolved. Thank you, TCC Help Desk (850)201-8540   Hours of Operation: Mon. – Thurs. 8:00am – …

COMPLETED: IAM Cloud Update

Good Afternoon,   We have successfully restored all functionality in Office 365. If you have any questions or concerns the Help Desk will be available on Monday, March 20th at 8:00 AM.   From: Tech Training  Sent: Wednesday, March 15, 2017 3:13 PM To: Tech Training <TechTraining@tcc.fl.edu> Subject: COMPLETED: IAM Cloud Update   Good Afternoon,   We have successfully discontinued …

COMPLETED: IAM Cloud Update

Good Afternoon,   We have successfully restored all functionality in Office 365. If you have any questions or concerns the Help Desk will be available on Monday, March 20th at 8:00 AM. Thank you, Tech Training Information Technology – User Services Tallahassee Community College 850.201.8545 | techtraining@tcc.fl.edu   From: Tech Training Sent: Wednesday, March 15, …

COMPLETED: IAM Cloud Update

Good Afternoon,   We have successfully discontinued services with IAM Cloud and have re-established our connections with Microsoft. While you have the ability to access your email and OneDrive files, we are still working on establishing the correct SharePoint groups because of how IAM Cloud changed our naming mechanisms. Whenever you try to sign in …

Extending Maintenance Window

Our vendor, Microsoft, is requiring additional steps which require additional time for the maintenance window. We are extending our scheduled maintenance window, as requested by Microsoft. We will update you Wednesday, March 15th 8 a.m.

Holiday Telephone Message

If you would like to forward your phone to the holiday message before leaving, you may do so by pressing *2 and then enter the digits 42226.     When you return from the holiday, press #2 to return your phone to normal operation.   Thank you, TCC Help Desk (850)201-8540   Hours of Operation: Mon. …

TCC System Maintenance: Saturday, March 11 – Monday, March 13, 2017

Description: The IT Department will be performing maintenance to TCC systems.  The tasks associated with maintenance will require the systems to be taken offline.    Users Affected: Faculty, Staff & Students     Schedule: 8:00AM Saturday, March 11 – 8:00AM Monday, March 13, 2017     TCC Systems ·          This will impact your ability to …

IAM Cloud Update

Good Afternoon, As Vice President Ingerman stated last week, we are terminating our relationship with IAM Cloud at the end of the day on Friday, March 10th. As a result of this change there will be a noticeable difference in how you access your shared files and folders as Cloud Drive Mapper will no longer be …

Resolved: Eaglenet/Integrow Issue

The issue with Eaglenet/Integrow has been resolved and all systems are fully operational.   Thank you, TCC Help Desk (850)201-8540   Hours of Operation: Mon. – Thurs. 8:00am – 7:30pm Fri. 8:00am – 5:00pm     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an …