Hyland/OnBase Issue

We are currently experiencing an issue with Hyland/OnBase.  We are working with the vendor to resolve the issue.  Once the issue has been resolved, we will update the campus. Thank you, TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive …

Resolved: Phone outage

The issue with the telephone outage has been resolved and all phones are fully operational.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.*** …

Phone Outage

We are currently experiencing issues with all inbound/outbound calls to TCC phone numbers including calls made from Avaya Workplace.  We are working with the vendor to resolve the issue as soon as possible and will keep you updated.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, …

UPDATED HOURS Telephone Outage July 6, 2022, 8:00pm – 10:00pm

On Wednesday, July 6, 2022 between the hours of 8:00pm – 10:00pm, ATT will be upgrading their telephone circuits across the Florida.  During this maintenance window, all TCC telephone numbers will experience a short outage. Thank you, TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related personal …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:  https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back to or …

Telephone Outage July 6, 2022, 8:00am – 10:00am

On Wednesday, July 6, 2022 between the hours of 8:00am – 10:00am, ATT will be upgrading their telephone circuits across the state of Florida.  During this maintenance window, all TCC telephone numbers will experience a short outage.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:  https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back to or …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:  https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back to or …

Holiday Phone Message

If you would like to forward your phone to the holiday message, please see the Knowledge Base article How to Use Call Forwarding:    https://tcc.teamdynamix.com/TDClient/KB/ArticleDet?ID=44805   In the future, if you wish to forward your phones to the holiday message, you will follow this same process.  Please make sure you bookmark this article to refer back to …

The new TCC System Status page

I am pleased to share with you our new System Status page, which will let you see at a glance whether various campus applications and servers are operational:   https://status.tcc.fl.edu   While the multitude of software and servers that we use at the College are very reliable and have very high availability, there are times …