IT Help Desk News Update: Our carrier has notified us that they are actively working on this issue and that it isn’t just impacting TCC, this is a much larger issue. Once the issue has been resolved, we will notify the campus. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth …
If you received an email from David Sundby with the Subject: FW:UPDATED INFORMATION ON POLICIES AND PRACTICES, please delete it. If you opened it, DO NOT click on the PDF attachment. It has a virus inside of it. If you clicked on this attachment, please immediately call the Help Desk at 850-201-8545 and let them …
Reminder: In order to assist with grading during finals, the Information Technology Test Scanning services will extend its hours of operation this week. Extended hours are: Friday, May 4th 8:00 am to 7:00 pm Saturday, May 5th 11:00 am to 5:30 pm If you have any questions, please contact …
Information Technology (IT) is pleased to offer new ways to contact the Help Desk and to stay up-to-date on technology issues at the College. In addition to calling, you can now contact us through webchat, Facebook, Twitter and text message. And if you follow us on Facebook and Twitter you will be able to quickly receive important IT updates and information. We will be …
We are currently experiencing an intermittent outbound dialing issue caused by our carrier. Once the issue has been resolved, we will notify the campus. Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting …
In order to assist with grading during finals, the Information Technology Test Scanning services will extend its hours of operation next week. Extended hours are: Friday, May 4th 8:00 am to 7:00 pm Saturday, May 5th 11:00 am to 5:30 pm If you have any questions, please contact the …
Congratulations! You have all done an amazing job at increasing the security of TCC data by reducing our vulnerability to email phishing schemes. A year ago, before you all took the KnowBe4 data security training, almost 14% of TCC employees clicked on a suspicious link in a simulated phishing email. We conduct simulated phishing campaigns monthly and I …
Dear HelpDesk News, You still have not started the 2017 TCC Data Security Awareness Training. You must complete the following course or your supervisor will be notified. – 2016 KnowBe4 Security Awareness Training 30min Please use this link to start your training: https://myapps.microsoft.com/signin/KnowBe4%20Security%20Awareness%20Training/4d4d1f97-1e1b-4335-a5d0-798dd6e63d48 Please use this link for information on how to setup your account and …
Good Afternoon, As part of our new telephone system, you now have the ability to record an extended absence greeting. An extended absence greeting is used whenever you’ll be away for a period of time and would like to record a new voicemail greeting without erasing your usual one. You can schedule the time and …
Dear HelpDesk News, You are now enrolled in 2017 TCC Data Security Awareness Training. The training will take approximately 30 minutes to complete and you will have 2 weeks to complete the following courses: – 2016 KnowBe4 Security Awareness Training 30min Please use this link to start your training: https://myapps.microsoft.com/signin/KnowBe4%20Security%20Awareness%20Training/4d4d1f97-1e1b-4335-a5d0-798dd6e63d48 Please use this link for …