IT Help Desk News 
October is Cybersecurity Awareness month and it is also the month when all employees take data security training (which is not only good practice, but is also required by our auditors). On behalf of the College’s Executive Team, I want to thank you for all of your efforts to thwart email phishing attempts. Since 2017 the College has …
Description: Workday will be performing their Quarterly System Maintenance. The tasks associated with this maintenance will require the systems to be taken offline. Users Affected: Faculty & Staff Schedule: 2:00am – 2:00pm Saturday, October 19, 2019 Services: Workday Thank you, Tina Workman TCC Help Desk Manager http://askit.tcc.fl.edu ***Information Technology will never request …
We would like to remind everyone that Microsoft requires security questions for Self Service Password Reset (SSPR) to be updated on an annual basis. When logging in to Workday, Canvas or Office 365, you may be prompted to update your security information. Additionally, you may update your security questions at any time or set …
Starting on August 8, 2019, you may encounter issues if you are using a browser that does not meet the minimum browser versions that fully support Outlook on the web. If you see the light version of Outlook (pictured below), this means you’re using an old browser that’s incompatible with Outlook on the web or with …
Description: Workday will be performing their Quarterly System Maintenance. The tasks associated with this maintenance will require the systems to be taken offline. Users Affected: Faculty & Staff Schedule: 2:00am – 2:00pm Saturday, July 20, 2019 Services: Workday Thank you, TCC Help Desk http://askit.tcc.fl.edu ***Information Technology will never request your password, birth …
Description: Once again our vendor was not able to complete the internet upgrade as scheduled for Monday, July 8, 2019. They have corrected the issues that prevented them from doing the upgrade and have now requested to complete the upgrade Friday, July 12, 2019 from 10:00pm to 11:45pm. Hopefully, the third time will be the …
Description: Our vendor was not able to complete the internet upgrade as scheduled for Friday, July 5, 2019. They have requested to complete the upgrade tonight, from 10:00pm to 11:45pm. We apologize for the short notice. The tasks associated with this upgrade will require TCC systems to be taken offline. Users Affected: Faculty, Staff …
Description: Workday will be performing their Quarterly System Maintenance. The tasks associated with this maintenance will require the systems to be taken offline. Users Affected: Faculty & Staff Schedule: 2:00am – 2:00pm Saturday, July 20, 2019 Services: Workday Thank you, Tina Workman TCC Help Desk Manager http://askit.tcc.fl.edu ***Information Technology will never request …
Description: The IT Department will be performing an upgrade to our internet connection. The tasks associated with this upgrade will require TCC systems to be taken offline. Users Affected: Faculty, Staff & Students Schedule: July 5, 2019 from 10:00pm to 11:45pm Services: This will impact all on-campus IT services except phone services. Access …
Reminder: Description: Workday will be performing their Quarterly System Maintenance. The tasks associated with this maintenance will require the systems to be taken offline. Users Affected: Faculty & Staff Schedule: 2:00am – 2:00pm Saturday, May 18, 2019 Services: Workday Thank you, Tina Workman Help Desk Manager http://askit.tcc.fl.edu ***Information Technology will never request …