Update: Avaya IX Workplace

We are  continuing to experience an issue with Avaya IX Workplace and our hosted provider is working to resolve it as quickly as possible.  Once the issue is resolved, we will notify the campus.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related …

Avaya IX Workplace Issue

We are currently experiencing an issue with Avaya IX Workplace.  Our hosted provider is aware of the issue and is working to resolve it.  Once the issue is resolved, we will notify the campus.   Thank you,   TCC Help Desk http://askit.tcc.fl.edu     ***Information Technology will never request your password, birth date or related …

March 30 update on Zoom: screen sharing changes and educational resources

Colleagues: Last Friday I sent an email message to all of you letting you know that the College’s Zoom site license was available for you to use. Information on how to use Zoom, including how to automatically obtain a TCC license, can be found on the Remote Work web site: http://tcc.fl.edu/remote-work Due to to increased …

One more thing: Zoom Bombing

Agreed.   —Bret On Mar 27, 2020, at 2:15 PM, Cherie Hodge <HODGEC@tcc.fl.edu> wrote: Thanks Bret. It is sad that we need to protect against abuse when we are trying to use this for educational purposes!     From: Bret Ingerman  Sent: Friday, March 27, 2020 11:29 AM To: TCC Faculty and Staff <TCCFacultyandStaff@mymail.tcc.fl.edu> Subject: One more thing: Zoom …

One more thing: Zoom Bombing

One more thing: Now that products like Zoom are becoming heavily used they are also becoming abused. Welcome to the world of Zoom Bombing (yes, it is a thing). I want to share the following Zoom blog post on the issue. It contains suggestions on how to tighten the security on a Zoom meeting. We …

The TCC Zoom site license is ready

Colleagues: Our new campus site license for Zoom is ready for you to use. We know that many of you need/want to use Zoom immediately, so I am including some basic instructions below to quickly get you started. A more thorough help sheet with screen shots will be available later today; we will email all …

Coming soon: Zoom site license for TCC

Colleagues: I am pleased to announce that the Executive Team has approved getting a Zoom site license for TCC. What this means is that all TCC faculty and staff will have the ability to have meetings of any length for up to 300 people. For faculty in particular it means that we will be integrating …

TCC System Maintenance: Friday, April 3 – Monday, April 6, 2020

Description: The IT Department will be performing maintenance to TCC systems.  The tasks associated with this maintenance will require certain systems to be taken offline.    Users Affected: Faculty, Staff & Students     Schedule: 6:00PM Friday, April 3 – 6:00AM Monday, April 6, 2020     TCC Systems This will impact your ability to …

Technology resources to support remote work

Dear Faculty and Staff: To support and facilitate your transition to online instruction and remote work, Information Technology has created a web page to help you quickly identify and install the software that many of you will find necessary and helpful:  https://www.tcc.fl.edu/remote-work Many of the tools on this page have been described in a previous …

Technology resources

We have received many questions from TCC employees about what steps they can take to help ensure continuity of operations during this time of uncertainty. In response, Information Technology is sharing the following steps that you may wish to take to help ensure that you can continue to have access to the information and communication …