Missed Call Email Issue

Our voice vendor performed upgrades to the TCC voicemail servers last night. Some users have received duplicate email of missed calls from prior months or even years. These email are pretty easily identified as they are timestamped properly with the time the call was originally missed. Our vendor is working to resolve the issue and we will notify the campus when resolved.

Current missed call email and voicemail transcriptions are working as intended.

 

Thank you,

 

TCC Help Desk

http://askit.tcc.fl.edu

 

 ***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the Help Desk.***

TW 


***Due to Florida’s very broad public records law, most written communications to or from Tallahassee Community College employees regarding College business are public records, available to the public and media upon request. Therefore, this email communication and your response may be subject to public disclosure.***